Shipping a Turkish rug abroad: how it actually works

Practical Guide

The fear of getting it home stops more carpet purchases than price does, and it is the least justified fear in the whole process. Here is exactly what happens between the showroom floor and your door.

A handmade carpet professionally rolled and wrapped for international shipping from Istanbul

A carpet is built to travel

A handmade carpet is one of the most transport-tolerant objects you can buy. It has no glass, no joints, no electronics; it is a dense textile that has been rolled and unrolled for its entire life. Rolled around a rigid core, pile inward, it protects itself.

Professional packing adds the rest: a moisture barrier wrapped around the roll, a tough outer casing sealed against handling, and clear labelling. Packed this way, even large pieces cross the world routinely and arrive as they left.

Insurance and tracking, not hope

The roll is only half the answer. The other half is paperwork that removes the risk from you entirely. Every shipment we send is insured for its full purchase value from our door to yours, and travels with door-to-door tracking, so you watch the journey rather than wonder about it. We ship to over 120 countries with trusted international partners; the operational details live on our shipping and delivery page.

The paperwork, handled

International shipments need export documentation and a commercial invoice, and clearance at your end goes smoothly when those are complete and accurate. We prepare all of it. What we deliberately do not do is guess at your country's import duties or taxes: those are set by your own customs authority and differ everywhere. Where they apply, they are the buyer's responsibility, and we will tell you that plainly rather than promise otherwise.

What is included at Yurdan

Every order, no exceptions
ItemHow it works
Shipping costComplimentary on all orders; the price of the piece is the price delivered.
CoverageOver 120 countries served with trusted international partners.
PackingProfessional rolling, moisture barrier and sealed outer casing.
InsuranceFull purchase value, door to door.
TrackingDoor-to-door tracking number sent as soon as the piece ships.
Export paperworkPrepared by us, complete and accurate.
Returns30-day return policy, arranged together, step by step.

Buying from abroad

Shipping this dependable changes how you can buy. Many of our clients see a piece in the Sultanahmet showroom, return home, and decide with the room in front of them. Others never visit at all: every piece in the collection is documented individually, we share detailed photographs and video of the exact carpet on request, and the acquisition is completed by private inquiry. The rolled parcel at your door is the same either way.

Continue reading

Questions, answered

How long does delivery take?+

It depends on the destination and the courier's routing, so we do not promise a number we cannot control. What we do promise: you receive the tracking number as soon as your carpet is on its way, and you can follow it door to door.

What happens if the carpet does not suit the room?+

We offer a 30-day return policy. If a piece does not feel right in your home, contact us within 30 days of delivery and we arrange the return together, step by step.

Who pays customs duties and import taxes?+

Import duties and taxes are set by your own country and, where they apply, are the buyer's responsibility. We prepare complete and accurate export paperwork so that clearance goes smoothly, but we do not guess at your country's charges; your local customs authority is the reliable source.

Is the carpet insured while it travels?+

Yes, fully, for its purchase value, from our showroom door to yours. Combined with professional packing and door-to-door tracking, this is why shipping a carpet across the world is far less of a risk than most buyers assume.

Visit the Showroom

In the heart of Sultanahmet

Our gallery sits on Divanyolu Street, the historic axis of old Istanbul, a short walk from Hagia Sophia, the Blue Mosque and the Basilica Cistern. Come in for Turkish tea; leave with a story woven in silk.

Yurdan Carpet - Rugs & Jewellery
Sultan Ahmet, Alemdar, Divan Yolu Cd. No:16
34110 Fatih / Istanbul · Open in Google Maps
+90 212 511 65 29WhatsApp private inquiry

Open every day · 08:00 – 00:00

Browse the collection →
Worldwide Shipping

Worldwide Shipping

We deliver to over 120 countries with full insurance and tracking.

Free Shipping

Free Shipping

Complimentary delivery on all orders, no minimum required.

Worry Free Return

Worry Free Return

30-day hassle-free returns. Your satisfaction is guaranteed.